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Privacy Policy

Privacy Policy
Last updated: November 11, 2024
This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Service and explains Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service, including advertising services provided by Google and Meta (Facebook, Instagram). By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy and applicable GDPR standards.
Interpretation and Definitions
Interpretation
Terms with initial capital letters have specific meanings as defined under the following conditions. These definitions have the same meaning whether appearing in singular or plural.
Definitions
For the purposes of this Privacy Policy:

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Processing means any operation or set of operations performed on Personal Data, such as collection, storage, alteration, or deletion.

  • Data Controller (referred to as "Company", "We", "Us" or "Our") refers to I. Christodoulopoulos Brothers O.E., located at Dafni, Gortynia, Tripoli, 22008, Arcadia, Greece.

  • Service refers to the Website, accessible from https://www.arkasoliveoil.gr

  • Third-Party Providers refers to Google Ads, Meta (Facebook, Instagram) Ads, and other advertising platforms we may use.

Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may request You to provide certain identifiable information such as:

  • Email address

  • First and last name

  • Phone number

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

Usage Data
Usage Data is collected automatically when using the Service. It may include Your Device’s IP address, browser type, the pages of our Service You visit, the time and date of Your visit, and other diagnostic data.
When accessing the Service through a mobile device, we may collect information such as mobile device type, unique ID, IP address, and other diagnostic data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to monitor activity and store certain information. You can control cookie preferences through Your browser settings. Visit our Cookies Policy for more details on cookie use.
Legal Basis for Processing Personal Data
We process Personal Data under the following GDPR-compliant legal bases:

  • Consent: When You have consented to data processing, such as by accepting cookies or signing up for updates.

  • Contractual Necessity: Processing is necessary for the performance of a contract, such as processing purchases.

  • Legitimate Interests: To provide and enhance our Service, including for advertising purposes, fraud prevention, or improving customer experience.

  • Legal Obligation: When processing is necessary to comply with legal obligations, e.g., recordkeeping.

Use of Your Personal Data

We may use Personal Data for the following purposes:

- **To provide and improve the Service**, including managing Your Account and sending security updates.
- **To comply with legal requirements**, such as fulfilling orders or responding to government requests.
- **For Advertising and Marketing** with third parties like Google Ads and Meta Ads to deliver customized advertisements based on user behavior on our Service. You may opt-out of personalized ads as described in the [Your Rights section](#).
- **For analytics and data analysis** to better understand user behavior and improve our offerings.

**Sharing of Your Personal Data**  
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We may share your Personal Data in the following cases:

- **With Service Providers and Advertising Partners**: For example, to display personalized ads, usage analytics, or manage our marketing campaigns.
- **With Affiliates**: We may share data with affiliates, who will be required to honor this Privacy Policy.
- **For Legal Obligations**: If required by law, or to protect our rights and interests.

**Transfer of Your Personal Data**  
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Your Personal Data may be transferred to other countries, such as the United States, where advertising partners like Google and Meta are located. When transferring data outside the EEA, we ensure appropriate safeguards are in place, including standard contractual clauses or other mechanisms as required under GDPR.

**Retention of Your Personal Data**  
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We retain Personal Data only as long as necessary for the purposes outlined in this Privacy Policy. Retention periods vary depending on legal and business requirements. You may request deletion as outlined below.

**Your Rights Under GDPR**  
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Under GDPR, You have the right to:

- **Access, Rectify, or Erase** Your Personal Data.
- **Withdraw Consent** at any time when we rely on consent to process Your data.
- **Object to Processing** based on legitimate interests.
- **Restrict Processing** or request data portability.
- **Opt-out of Personalized Ads**: You may adjust Your cookie settings, use “Do Not Track” signals, or contact Us to restrict personalized ad tracking.

You can exercise these rights by contacting us at info@arkasoliveoil.gr.

**Security of Your Personal Data**  
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We take appropriate security measures to protect Your data. However, no method of transmission over the Internet or electronic storage is entirely secure.

**Children’s Privacy**  
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Our Service does not knowingly collect data from children under 13. If we become aware that a child has provided us with Personal Data without parental consent, we will delete it.

**Changes to This Privacy Policy**  
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We may update this Privacy Policy as necessary to comply with GDPR or other regulations. Any changes will be notified via email or a prominent notice on our Service.

**Contact Us**  
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If you have any questions about this Privacy Policy, you can contact us:

- By email: info@arkasoliveoil.gr
- By visiting our Contact Us page: [https://www.arkasoliveoil.gr/contact-us](https://www.arkasoliveoil.gr/contact-us)
- By phone: +302797024891

 

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